Resolved -
There have been no further errors observed. Errors occurred for many requests made between 11:09:20 PM CST - 11:21:52 PM CST.
Jan 7, 00:33 CST
Monitoring -
Engineers are monitoring the Gateway Platform. Many requests made between 23:09:20 PM CST - 23:21:52 PM CST resulted in errors.
Jan 7, 00:12 CST
Investigating -
We have identified an issue affecting the Gateway Platform and are actively investigating. Further updates will be provided as more information becomes available.
Jan 6, 23:19 CST
Resolved -
No further delays have been observed. A subset of requests took longer than usual to process from 9:48 - 9:53 PM CST.
Jan 3, 22:56 CST
Monitoring -
Engineers are monitoring an issue that occurred from 9:48 - 9:53 PM CST where some requests took longer than normal to process. Requests are currently processing normally.
Jan 3, 22:27 CST
Investigating -
Engineers are investigating connectivity issues affecting a portion of incoming connections beginning at 9:48 PM CST.
Jan 3, 22:03 CST
Resolved -
We are no longer seeing any issues with Tsys. Timeouts occurred from 3:45 - 3:50 and again, briefly, at 4:02 AM CDT. Issue resolved.
Jan 2, 04:13 CST
Monitoring -
We are currently monitoring connectivity on the TSYS platform which has been experiencing timeouts since 03:46 CDT
Jan 2, 03:53 CST