Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

Electronic Check Processing Issues

Resolved - We observed errors processing Electronic Check Transactions in the between 2:54 PM CDT
to 4:25:02 CDT. With few exceptions most transactions processed during that time failed to be processed. We have not seen any issues processing since 4:25:02 CDT
Apr 20, 16:56 CDT

Monitoring - Electronic check processing has resumed normal operation. Engineers will continue to monitor.
Apr 20, 16:37 CDT

Investigating - Engineers are investigating connectivity issues impacting electronic check processing as of 2:54 PM CDT
Apr 20, 15:36 CDT

Electronic Check Processing Issues

Resolved - All issues have been resolved. Electronic Check processing was down between
2024-04-20 00:04 CDT to 2024-04-20 04:38 CDT
Apr 20, 06:46 CDT

Identified - Engineers have identified an issue with electronic check processing and are working on resolving it.
Apr 20, 00:38 CDT

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.