Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Worldpay / Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2026

No incidents reported today.

Jul 14, 2026

Tap to Pay – Production Environment

Completed - The scheduled maintenance has been completed.
Jul 14, 04:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:30 CDT

Scheduled - The Tap to Pay Production environment will be unavailable during this maintenance window. This maintenance is scheduled outside peak business hours to minimize disruption. We will update this notice once maintenance is complete and the environment has returned to normal operation.
Jul 13, 06:00 CDT

Jul 13, 2026

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

Collect Checkout

Resolved - The issue has been resolved and services have returned to normal operation.
Jul 9, 14:11 CDT

Monitoring - Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.
Jul 9, 10:15 CDT

Identified - We have identified the cause of the issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.
Jul 9, 08:45 CDT

Update - Our engineers are continuing to investigate the issue. We appreciate your patience at this time while we find a solution.
Jul 9, 08:00 CDT

Investigating - We are currently investigating issues with collect checkout. Users may experience seeing "this cart is not valid" error when using collect checkout links. Our team is actively investigating the cause and working on a resolution as quickly as possible.
Jul 8, 23:00 CDT

Jul 8, 2026

Jul 7, 2026

No incidents reported.

Jul 6, 2026

Connectivity Issues

Resolved - The issue has been resolved and services have returned to normal operation.
Jul 6, 11:11 CDT

Identified - We have identified the cause of the connectivity issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.
Jul 6, 10:00 CDT

Update - Our engineers are continuing to mitigating the issue. We appreciate your patience at this time while we find a solution.
Jul 6, 09:45 CDT

Investigating - We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.
Jul 6, 08:20 CDT

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.