Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2018

Vantiv (Litle) Processing Issues

Resolved - There have been no further errors on the Vantiv (Litle) platform since 6:50 AM CDT
Jul 21, 07:19 CDT

Monitoring - Engineers are no longer seeing errors on the Vantiv (Litle) platform. Litle processing was impacted between 5:56 AM to 6:50 AM CDT.
Jul 21, 07:00 CDT

Update - Engineers continue to work with Vantiv to identify issues with the Litle platform. Currently, all Vantiv (Litle) processing is impacted.
Jul 21, 06:45 CDT

Investigating - Engineers are currently investigating processing errors on the Vantiv (Litle) platform.
Jul 21, 06:14 CDT

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

PAY.ON Connection Issues

Resolved - PAY.ON has confirmed the issue is resolved. We have not seen any other errors since 8:12 PM CDT.
Jul 16, 20:41 CDT

Monitoring - We are no longer seeing errors to the PAY.ON platform. We saw connection errors between 7:16 PM and 8:12 PM CDT.
Jul 16, 20:21 CDT

Identified - PAY.ON has confirmed ongoing issues on their end. Their technical teams are working towards restoring service as quickly as possible.
Jul 16, 19:59 CDT

Investigating - We are currently investigating connection issues to the PAY.ON platform.
Jul 16, 19:41 CDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

MasterCard Processing

Resolved - The issue previously reported with Mastercard branded cards appears to be now resolved, we will continue to monitor the situation closely.
Jul 12, 14:08 CDT

Investigating - All merchants may be experiencing intermittent declines on MasterCard branded cards. Our support teams are working with MasterCard for information on a resolution.
Jul 12, 13:40 CDT

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.