All Systems Operational
Uptime over the past 90 days. View historical uptime.
Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 24, 2019

No incidents reported today.

Jul 23, 2019

No incidents reported.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019
Confirmed Customer Support Service Issue
Resolved - Engineers have confirmed phone service provider has resolved an internal system outage. Phone services have been fully restored.
Jul 18, 08:38 CDT
Update - We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.
Jul 18, 08:15 CDT
Update - Engineers continue to work with our service provider to resolve the issue.
Jul 17, 19:20 CDT
Identified - We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.
Jul 17, 15:58 CDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Possible Service Incident
Resolved - Engineers have resolved and confirmed all impacted services are operational and stable. Gateway services were degraded between 4:24 and 4:26 PM CST. Reporting services were impacted sporadically between 4:50 and 4:58 PM CST.
Jul 12, 18:15 CDT
Update - Engineers continue to closely monitor to confirm all services are stable.
Jul 12, 17:22 CDT
Monitoring - We have identified and resolved a network issue impacting multiple services. Engineers are closely monitoring to confirm all services are stable.
Jul 12, 16:44 CDT
Investigating - We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Jul 12, 16:30 CDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

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