The incident was related to equipment power issues. Most services were restored within 15 minutes. Below is a list of services affected:
API/WEB Processing: 10:46 AM thru 11:00 AM CST
FTP Processing: 10:46 AM thru 12:12 PM CST
Users may also have experienced higher latency with the fraud management platform between 11:00 AM thru 11:45 AM CST.
Feb 16, 11:30 CST
Traffic has resumed normal levels, we are continuing to monitor for any anomalies or issues.
Feb 16, 11:12 CST
We have begun to see traffic resume on the API and gateway. We are still investigating the issue.
Feb 16, 11:03 CST
We are currently investigating issues accessing the gateway and api.
Feb 16, 10:48 CST