All Systems Operational
Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - Engineers have not observed any further errors. Investigation is ongoing into exactly what type of HTTPS requests were being blocked and producing errors.
Apr 1, 15:34 CDT
Monitoring - Engineers observed intermittent errors returned on platform requests between 12:40 PM and 1:57 PM CDT. These errors were isolated to requests of specific types and/or data sets. We've identified the root cause and are investigating which types of requests resulted in errors.

We have not observed any errors since 1:57 PM CDT.
Apr 1, 14:04 CDT
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - We've observed no further issues. In total, intermittent service interruptions were observed between 10:04 - 10:08 PM CDT PM CDT.
Mar 26, 22:52 CDT
Monitoring - Services have resumed normal operation. API services were impacted intermittently from 10:04 - 10:08 PM CDT. Engineers continue to monitor.
Mar 26, 22:34 CDT
Investigating - Engineers are investigating intermittent service issues on the payment platform.
Mar 26, 22:13 CDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.