We have observed no further errors on the TSYS platform. In total, we saw timeouts with TSYS processing ranging from approximately 1% to 5% of total authorizations between 5:06 PM and 8:13 PM CDT.
Oct 14, 21:02 CDT
We have not observed any further timeouts within the last 10 minutes. We have not received confirmation yet from TSYS that the issue is resolved. Engineers continue to monitor the situation.
Oct 14, 20:24 CDT
Sporadic TSYS timeouts continue to occur. TSYS is still investigating.
Oct 14, 19:38 CDT
We continue to observe timeouts on the TSYS platform.
Oct 14, 18:49 CDT
We continue to see sporadic timeouts on the TSYS platform. TSYS continues to investigate.
Oct 14, 18:03 CDT
We continue to see a very limited number of authorization timeouts on the TSYS platform. We are working with TSYS to identify the issue.
Oct 14, 17:34 CDT
Engineers are investigating sporadic errors connecting to the TSYS platform.
Oct 14, 17:13 CDT