Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

Phone system issues

Resolved - Technicians have confirmed a change to resolve the phone system problems. No additional issues have been reported by the support staff as of 8 AM CST.
Aug 13, 09:30 CDT

Identified - Phone problems continue. Technicians are actively working with our phone system provider to resolve the issue, but no ETA has been provided.
Aug 10, 18:03 CDT

Investigating - We are currently investigating issues with our phone system. If you experience an issue please try calling back. As always, support is available via e-mail.
Aug 10, 14:22 CDT

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

MasterCard Processing

Resolved - We have not observed any errors since 11:55 PM CDT. We were receiving intermittent errors on Mastercard branded cards between 11:15 PM CDT and 11:55 PM CDT.
Aug 6, 00:21 CDT

Monitoring - The issue previously reported with Mastercard branded cards appears to be resolved, we will continue to monitor the situation closely.
Aug 6, 00:05 CDT

Investigating - All merchants may be experiencing intermittent declines on MasterCard branded cards. Our support teams are working with MasterCard for information on a resolution.
Aug 5, 23:30 CDT