All Systems Operational
Transaction API   Operational
Control Panel   Operational
Credit Card Processing   Operational
Electronic Check Processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Resolved - Technicians have confirmed a change to resolve the phone system problems. No additional issues have been reported by the support staff as of 8 AM CST.
Aug 13, 09:30 CDT
Identified - Phone problems continue. Technicians are actively working with our phone system provider to resolve the issue, but no ETA has been provided.
Aug 10, 18:03 CDT
Investigating - We are currently investigating issues with our phone system. If you experience an issue please try calling back. As always, support is available via e-mail.
Aug 10, 14:22 CDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018
Resolved - We have not observed any errors since 11:55 PM CDT. We were receiving intermittent errors on Mastercard branded cards between 11:15 PM CDT and 11:55 PM CDT.
Aug 6, 00:21 CDT
Monitoring - The issue previously reported with Mastercard branded cards appears to be resolved, we will continue to monitor the situation closely.
Aug 6, 00:05 CDT
Investigating - All merchants may be experiencing intermittent declines on MasterCard branded cards. Our support teams are working with MasterCard for information on a resolution.
Aug 5, 23:30 CDT