Paymentech Salem Settlement Delay
Incident Report for Gateway Services
Resolved
All affected Paymentech Salem settlements have been successfully processed.
Posted 7 months ago. Mar 06, 2018 - 02:57 CST
Monitoring
Paymentech Salem settlement processing services restored at 1:47 AM CST. Engineers continue to process and monitor delayed settlements.
Posted 7 months ago. Mar 06, 2018 - 02:29 CST
Update
Our engineers continue to work with Paymentech Salem to restore settlement processing services. Online authorizations continue to process without issue.
Posted 7 months ago. Mar 06, 2018 - 01:10 CST
Identified
Engineers have identified the issue and are working with Paymentech Salem to restore settlement processing. Online authorizations continue to process without issue.
Posted 7 months ago. Mar 06, 2018 - 00:10 CST
Update
Engineers continue to work with Paymentech Salem to identify and resolve settlement issue. Online authorizations continue to process without issue.
Posted 7 months ago. Mar 05, 2018 - 22:56 CST
Investigating
We are seeing a delay in settlement processing on the Paymentech Salem platform. All Paymentech Salem settlements after 3 PM CST are affected. Online authorizations continue to process without issue. Engineers are actively working with Paymentech Salem to identify and resolve the problem.
Posted 7 months ago. Mar 05, 2018 - 22:12 CST