Electronic Check Processing Issues
Incident Report for Gateway Services
Resolved
We have not seen any further impacted transactions since 3:05 PM Central time.
Posted 3 months ago. Jul 20, 2017 - 15:31 CDT
Monitoring
We have seen transactions resume from our electronic check provider. Transactions were impacted from 1:44 PM Central time until 3:05 PM Central time. We will continue to monitor for any additional anomalies.
Posted 3 months ago. Jul 20, 2017 - 15:14 CDT
Update
We are still seeing issues with transactions from our electronic check provider. We have not yet received an ETA for resuming service.
Posted 3 months ago. Jul 20, 2017 - 14:41 CDT
Identified
We have received confirmation from our electronic check provider that they are experiencing issues and are actively working to resolve the problem.
Posted 3 months ago. Jul 20, 2017 - 14:16 CDT
Investigating
We are currently investigating intermittent issues processing electronic check transactions.
Posted 3 months ago. Jul 20, 2017 - 13:53 CDT