Platform Processing

Incident Report for Gateway Services

Resolved

No further issues have been observed. In total, a small subset of transactions processed between 11:02 PM CST and 11:05 CST resulted in timeouts or communication errors.

Posted Jan 23, 2018 - 23:25 CST

Monitoring

Processing issue has been identified and mitigated.

Posted Jan 23, 2018 - 23:17 CST

Investigating

Engineers are investigating a general intermittent transaction processing issue.

Posted Jan 23, 2018 - 23:10 CST