Issues with site accessability

Incident Report for Gateway Services

Resolved

Engineers observed a large packet loss event between a number of east coast carriers from 8:42 PM CDT until 8:55 PM CDT. We have not seen any additional connectivity problems to the gateway since 8:55 PM CDT.

Posted Nov 06, 2018 - 21:33 CST

Monitoring

Gateway processing has resumed normal operation. Engineers are reviewing the network event and continue to monitor connectivity.

Posted Nov 06, 2018 - 21:02 CST

Investigating

We are currently investigating issues with connectivity to the site.

Posted Nov 06, 2018 - 20:44 CST