Global Payments processing issues
Incident Report for Gateway Services
Resolved
We observed issues processing through the Global Payments Platform from 2:32 to 3:36 CST. Normal Transaction processing has resumed since that time.
Posted 5 months ago. Dec 28, 2017 - 04:31 CST
Update
We have not seen an issue processing transactions through the Global Payments Platform since 3:36 am CST. We are continuing to monitor the situation.
Posted 5 months ago. Dec 28, 2017 - 04:06 CST
Update
Some transactions headed to the Global Payments Platform have continued to experience problems processing again we are continuing to monitor the situation.
Posted 5 months ago. Dec 28, 2017 - 03:36 CST
Monitoring
Normal transaction processing on the Global Payments Platform has resumed No impact to Global Payments Processing since 3:21 AM CST. Continuing to monitor for any additional anomalies.
Posted 5 months ago. Dec 28, 2017 - 03:25 CST
Identified
Global Payments has confirmed an issue with their processing platform. They are working on identifying and resolving the issue.
Posted 5 months ago. Dec 28, 2017 - 03:16 CST
Investigating
We are currently investigating a problem with transactions headed to the Global processing platform.
Posted 5 months ago. Dec 28, 2017 - 02:57 CST