Engineers have not observed any further errors. Investigation is ongoing into exactly what type of HTTPS requests were being blocked and producing errors.
Posted Apr 01, 2020 - 15:34 CDT
Engineers observed intermittent errors returned on platform requests between 12:40 PM and 1:57 PM CDT. These errors were isolated to requests of specific types and/or data sets. We've identified the root cause and are investigating which types of requests resulted in errors.
We have not observed any errors since 1:57 PM CDT.
Posted Apr 01, 2020 - 14:04 CDT
This incident affected: Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing, and Query API.