Phone system issues

Incident Report for Gateway Services

Resolved

We have not seen any subsequent problems with our phone system since it recovered.

Posted Oct 04, 2016 - 11:21 CDT

Monitoring

The intermittent issues with our phone system seem to have cleared. We will continue monitoring for additional anomalies.

Posted Oct 04, 2016 - 10:48 CDT

Update

We are still experiencing intermittent issues with our phone system and still do not have an ETA from our provider.

Posted Oct 04, 2016 - 10:23 CDT

Identified

We have confirmation that there are issues with our phone service provider but do not yet have an ETA for resolution.

Posted Oct 04, 2016 - 09:54 CDT

Investigating

We are currently investigating intermittent issues with our phone system. If you are unable to reach us by phone, we will be monitoring our e-mail support system, as always.

Posted Oct 04, 2016 - 09:46 CDT