First Data Nashville processing issues

Incident Report for Gateway Services

Resolved

We have not seen any further disruption on the First Data Nashville platform. We saw impacted transactions from 5:11 PM Central time until 5:55 PM Central time.

Posted Nov 30, 2016 - 18:12 CST

Monitoring

We have begin seeing successful transactions on the First Data Nashville platform again. We are continuing to monitor for additional anomalies.

Posted Nov 30, 2016 - 17:55 CST

Identified

We have received confirmation of a major outage at First Data Nashville and there is currently no ETA to restore service.

Posted Nov 30, 2016 - 17:44 CST

Investigating

We are currently investigating issues processing on the First Data Nashville platform.

Posted Nov 30, 2016 - 17:15 CST