Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Worldpay / Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

Gateway Connectivity

Resolved - No further errors have been observed. We experienced connection issues between 9:32 PM - 9:41 PM CDT on the gateway portal and APIs.
Sep 26, 22:22 CDT

Monitoring - Engineers have identified and applied a fix. We are currently monitoring connectivity across the gateway.
Sep 26, 22:01 CDT

Investigating - We are currently investigating issues connecting to the gateway portals and API.
Sep 26, 21:41 CDT

TSYS Processing

Resolved - No further errors have been observed on the TSYS platform. The impacted time ranges were:

10:01:33 - 10:04:29 AM CDT
10:18:35 - 10:20:22 AM CDT
10:40:15 - 10:41:34 AM CDT
10:47:02 - 10:48:37 AM CDT
Sep 26, 11:46 CDT

Monitoring - There have been no new issues on the TSYS platform since 10:50:14 AM CDT. Engineers continue to monitor.
Sep 26, 11:16 CDT

Update - Intermittent connection issues to the TSYS platform are ongoing. Engineers are continuing to investigate.
Sep 26, 10:38 CDT

Investigating - We are currently investigating issues processing on the TSYS platform.
Sep 26, 10:09 CDT

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.