Resolved -
Microsoft has resolved the incident impacting Outlook email services. Email delivery to mailboxes managed by Microsoft Outlook has returned to normal operations. We will continue to monitor Microsoft service status to ensure continued stability.
Jan 23, 00:41 CST
Identified -
Microsoft has identified an incident with their outlook email service and are working on a fix. Any email destined for mailboxes managed by Microsoft Outlook may have a delay in delivery or may not be delivered at all. Please monitor Microsoft status page for incident updates. All NMI services are working as expected and transaction processing is not affected.
Resolved -
The delayed EPX platform settlement batches have now been processed. Some EPX batches were delayed since 6:30 PM CST, with all batches processed by 11:35 PM CST.
Jan 21, 23:39 CST
Identified -
Engineers have identified an issue with settlement for the EPX platform. EPX batches scheduled to settle at 6:30 PM CST and later have had their submission delayed. Engineers are working to resolve the issue.
Jan 21, 22:35 CST
Resolved -
Engineers have resolved and confirmed the impacted services are operational and stable.
Jan 21, 20:00 CST
Monitoring -
We have identified and resolved the issue related to gateway connectivity. Our engineers are closely monitoring the system to confirm that all services are stable.
Jan 21, 18:57 CST
Investigating -
We are currently investigating issues connecting to the gateway portals and API.
Jan 21, 18:35 CST
Resolved -
No further issues have been observed. Intermittent connectivity occurred from 8:36–8:38 PM CST.
Jan 16, 21:16 CST
Monitoring -
Engineers are monitoring connectivity issues that occurred between 8:36 - 8:38 PM CST. Requests are currently processing normally.
Jan 16, 20:53 CST