All Systems Operational

Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
Customer Support Operational
Phone Operational
Credit Card Processors Operational
First Data Omaha Operational
First Data Nashville Operational
First Data Nashville North Operational
First Data Caribbean Operational
First Data Canada Operational
Chase Paymentech Operational
TSYS Operational
Elavon Operational
Global Payments Operational
Worldpay / Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Resolved - We observed an issue on the TSYS platform where a small number of transactions experienced timeouts between 7:38 PM and 9:29 PM CST. Fewer than 1% of requests were affected, and no further timeouts have been observed.
Dec 7, 21:30 CST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - Engineers have resolved and confirmed the impacted services are operational and stable.
Dec 2, 14:12 CST
Update - We have identified and resolved the issue with the elevated error rates and failed capture attempts. Engineers are closely monitoring to confirm all services are stable.
Dec 2, 13:46 CST
Identified - We have identified the issues relating to the elevated error rates and failed capture attempts.

Engineers are working to resolve the issue as soon as possible.

Dec 2, 13:00 CST
Investigating - Our engineering team is currently investigating elevated error rates and failed capture attempts.
Dec 2, 12:43 CST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Resolved - The earlier issue affecting settlement batch response processing has been fully resolved. All outstanding responses have been processed, and systems are operating normally. Settlement submissions were unaffected.

Thank you for your patience while we worked to restore normal service.

Nov 26, 12:36 CST
Monitoring - The backlog of delayed settlement batch responses is steadily decreasing. Our engineering team continues to process outstanding responses and is monitoring throughput closely. Settlement submissions remain unaffected.

We will provide another update as we approach full resolution.

Thank you for your continued patience.

Nov 26, 05:00 CST
Identified - We have identified an issue affecting the processing of settlement batch responses. In some cases, settlement submissions are completing normally, but the corresponding responses are being delayed. Our engineering team is actively investigating and working to restore normal processing.

We will provide further updates as we progress.

Thank you for your patience.

Nov 26, 04:12 CST
Investigating - We are currently experiencing delays in the processing of settlement batches. Our engineering and operations teams are actively investigating the issue and working to restore normal processing as quickly as possible.

We will provide further updates as more information becomes available.

Thank you for your patience.

Nov 26, 04:02 CST