Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Worldpay / Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

Query API

Resolved - Engineers have resolved and confirmed the services are operational and stable.
Jun 11, 21:24 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 20:21 CDT

Identified - We have identified issues relating to Query API. Our Engineers are working to resolve the issue as soon as possible.
Jun 11, 18:52 CDT

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

Web Portal Down - Possible Service Incident

Resolved - This issue has been resolved and all services are operating normally.
Jun 7, 11:44 CDT

Monitoring - A fix has been implemented and we are actively monitoring the results. All sites are currently functional and operating normally. Our engineering team remains engaged and is continuing to closely monitor the situation to ensure stability.
Jun 7, 09:59 CDT

Investigating - We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Jun 7, 09:37 CDT

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

Elevated Email Delivery Failures to Microsoft Consumer Domains (Outlook/Hotmail/MSN)

Resolved - This incident is now resolved.
Jun 3, 08:04 CDT

Monitoring - We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services.

Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration.

As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible.

We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.
May 13, 13:02 CDT

Jun 2, 2026

Delayed settlement on First Data Nashville North platform

Resolved - Response files from First Data Nashville North have completed processing, and settlement is now up to date.
Jun 2, 17:27 CDT

Monitoring - All of the outstanding First Data Nashville North batches have been submitted. Engineers are monitoring for responses from First Data.
Jun 2, 14:36 CDT

Identified - Engineers have identified the cause of the settlement delay. Many of the outstanding settlement batches have been submitted to First Data Nashville North as of 12:42 PM CDT. Engineers are working to process the remaining batches.
Jun 2, 13:46 CDT

Investigating - Engineers are investigate settlement delays on the First Data Nashville North platform.
Jun 2, 10:29 CDT

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.