All Systems Operational
Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
Customer Support Operational
Phone Operational
Credit Card Processors Operational
First Data Omaha Operational
First Data Nashville Operational
First Data Nashville North Operational
First Data Caribbean Operational
First Data Canada Operational
Chase Paymentech Operational
TSYS Operational
Elavon Operational
Global Payments Operational
Worldpay / Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2024

No incidents reported today.

Dec 6, 2024
Resolved - We observed errors processing Electronic Check Transactions in the between 1:17 PM CDT
to 4:21 CDT. We have not seen any issues processing since 4:21 PM CDT

Dec 6, 17:10 CST
Monitoring - Electronic check processing has resumed normal operation. Engineers will continue to monitor.
Dec 6, 16:38 CST
Update - Engineers are continuing to work on resolving the problem.
Dec 6, 15:52 CST
Update - Engineers are continuing to work on resolving the problem.
Dec 6, 15:14 CST
Update - Engineers are continuing to work on resolving the problem.
Dec 6, 14:36 CST
Identified - Engineers have identified the issue and are working on resolving the problem.
Dec 6, 14:06 CST
Investigating - Engineers are investigating connectivity issues impacting electronic check processing as of 1:17 PM CDT
Dec 6, 13:32 CST
Dec 5, 2024
Resolved - There have been a small number of timeouts at 3:08 PM CDT. Since then there have been no further timeouts on the TSYS platform. Transactions were impacted from 2024-12-05 2:51 to 3:08 PM CDT.
Dec 5, 15:37 CST
Monitoring - We are currently monitoring transactions on the TSYS platform, where a small percentage of transactions encountered timeouts communicating with the TSYS platform from 2:51 to 2:57 PM CDT
Dec 5, 15:10 CST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.