All Systems Operational
Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
90 days ago
99.98 % uptime
Today
Customer Support Operational
Phone Operational
Credit Card Processors Operational
First Data Omaha Operational
First Data Nashville Operational
First Data Nashville North Operational
First Data Caribbean Operational
First Data Canada Operational
Chase Paymentech Operational
TSYS Operational
Elavon Operational
Global Payments Operational
Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2022

No incidents reported today.

Jan 20, 2022
Resolved - There have been no additional errors on the First Data Rapid Connect Nashville - EMV platform. We observed declines on transactions between 11:54 AM - 1:07 PM CST.
Jan 20, 14:10 CST
Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution.
Jan 20, 13:22 CST
Identified - We have identified an issue affecting transactions on the First Data Rapid Connect Nashville - EMV platform. First Data has confirmed the issue and is working towards a resolution.
Jan 20, 13:05 CST
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Resolved - No further issues have been observed. Electronic check processing Transactions were impacted between 10:10 CT - 12:55 CT
Jan 15, 02:04 CST
Monitoring - Electronic check processing is undergoing quarterly maintaince from 10am - 4am CT; systems and processing maybe impacted during this time.
Jan 15, 00:22 CST
Investigating - We are currently investigating issues processing electronic check transactions.
Jan 15, 00:15 CST
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Resolved - FDMS confirmed an outage on their platforms. All FDMS processing platforms were down from 2021-01-11 23:23:20 CDT TO 2021-01-12 00:00:03 CDT. Service has been fully restored to the FDMS platforms.
Jan 12, 00:21 CST
Investigating - We are currently investigating issues processing on the FDMS platforms.
Jan 12, 00:00 CST
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.