Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Worldpay / Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Fiserv Service Interruption

Resolved - Fiserv have reported that this issue has now been resolved.
Sep 12, 10:21 CDT

Monitoring - Fiserv (First Data) has informed us of an issue that may impact authorization approvals across many of their services. At this time, we are not seeing any reduction in approvals. They have further advised that they are working on restoring services as quickly as possible. Updates will be provided as we receive them from Fiserv.
Sep 12, 08:34 CDT

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

TSYS processing

Resolved - No further timeouts have been observed on the TSYS platform. The impacted time ranges were:

8:04:21 - 8:06:22 AM
8:18:17 - 8:20:08 AM
8:25:03 - 8:26:10 AM
8:37:48 - 8:41:55 AM
8:44:34 - 8:46:26 AM
8:56:04 - 8:57:56 AM

All times CDT.
Sep 6, 10:56 CDT

Monitoring - There have been no new timeouts on the TSYS platform since 8:57:56. Engineers continue to monitor.
Sep 6, 09:51 CDT

Update - Intermittent request timeouts to the TSYS platform are ongoing. Engineers are continuing to investigate. The most recent errors occurred from 8:56:04 - 8:57:56 AM CDT.
Sep 6, 09:11 CDT

Investigating - We are currently investigating issues processing on the TSYS platform.
Sep 6, 08:38 CDT

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.