TSYS processing
Incident Report for Gateway Services
Resolved
There have been no further connection issues to TSYS. A small fraction of traffic was intermittently impacted from 7:46 PM CST - 11:19 CST
Posted Jan 08, 2023 - 00:30 CST
Monitoring
Engineers continue to monitor for additional connection timeouts. There have been no issues observed since 11:19 PM CST.
Posted Jan 07, 2023 - 23:51 CST
Update
Engineers continue to monitor the intermittent connection timeouts. It continues to affect less than 0.5% of all Tsys transactions.
Posted Jan 07, 2023 - 22:59 CST
Investigating
Engineers are investigating connection timeouts for a small fraction of connections to the TSYS platform intermittently beginning at 7:46 PM CST.
Posted Jan 07, 2023 - 20:33 CST
This incident affected: Credit Card Processing and Credit Card Processors (TSYS).