Carrier Issues

Incident Report for Gateway Services

Resolved

No further issues have been observed. Isolated connectivity issues occurred between 8:07 PM CDT and 8:10 PM CDT related to upstream carrier packet loss.

Posted Apr 23, 2021 - 21:29 CDT

Monitoring

We've observed no further errors as of 8:10 PM CDT. Engineers continue to monitor.

Posted Apr 23, 2021 - 20:49 CDT

Investigating

We are currently investigating some sporadic connectivity issues to our gateway.

Posted Apr 23, 2021 - 20:19 CDT

This incident affected: Transaction API and Credit Card Processing.