Electronic Check Processing Issues

Incident Report for Gateway Services

Resolved

There have been no further connectivity errors. Electronic check processing was degraded from 12:01:34 AM CDT to 02:37:37 AM CDT.

Posted Sep 19, 2020 - 02:56 CDT

Monitoring

The Electronic Check Service is operational now, engineers continue to monitor the system for any additional issues.

Posted Sep 19, 2020 - 02:43 CDT

Identified

Engineers are working to resolve electronic check processing issue.

Posted Sep 19, 2020 - 01:42 CDT

Investigating

We are currently investigating issues processing electronic check transactions.

Posted Sep 19, 2020 - 01:13 CDT

This incident affected: Electronic Check Processing.