Elavon connectivity

Incident Report for Gateway Services

Resolved

There have been no further errors on the Elavon platform since 10:36 PM CDT.

Posted Nov 27, 2018 - 22:52 CST

Monitoring

Engineers are no longer seeing errors on the Elavon platform. Elavon processing was impacted between 10:20 PM to 10:36 PM CDT.

Posted Nov 27, 2018 - 22:45 CST

Update

We are continuing to investigate this issue.

Posted Nov 27, 2018 - 22:37 CST

Investigating

Engineers are currently investigating processing errors on the Elavon platform.

Posted Nov 27, 2018 - 22:36 CST

This incident affected: Transaction API.