Confirmed Customer Support Service Issue

Incident Report for Gateway Services

Resolved

Engineers have confirmed phone service provider has resolved an internal system outage. Phone services have been fully restored.

Posted 3 months ago. Jul 18, 2019 - 08:38 CDT

Update

We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.

Posted 3 months ago. Jul 18, 2019 - 08:15 CDT

Update

Engineers continue to work with our service provider to resolve the issue.

Posted 3 months ago. Jul 17, 2019 - 19:20 CDT

Identified

We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.

Posted 3 months ago. Jul 17, 2019 - 15:58 CDT

This incident affected: Customer Support (Phone).