Confirmed Customer Support Service Issue

Incident Report for Gateway Services

Resolved

Engineers have confirmed phone service provider has resolved an internal system outage. Phone services have been fully restored.

Posted Jul 18, 2019 - 08:38 CDT

Update

We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.

Posted Jul 18, 2019 - 08:15 CDT

Update

Engineers continue to work with our service provider to resolve the issue.

Posted Jul 17, 2019 - 19:20 CDT

Identified

We have identified issues relating to our phone system.
Engineers are working with our service provider to resolve the issue as soon as possible.

Posted Jul 17, 2019 - 15:58 CDT

This incident affected: Customer Support (Phone).