Investigating Control Panel connectivity issues

Incident Report for Gateway Services

Resolved

A number of web Control Panel requests received HTTP 500 errors between 4:32 - 4:48 PM CDT. Engineers have confirmed that the issue is resolved and no further errors have been observed.

Posted Nov 01, 2019 - 17:04 CDT

Monitoring

No errors have been observed since 4:48 PM CDT. Engineers continue to monitor.

Posted Nov 01, 2019 - 16:55 CDT

Investigating

Engineers are investigating errors connecting to the control panel.

Posted Nov 01, 2019 - 16:48 CDT

This incident affected: Control Panel.