Intermittent Services Issues

Incident Report for Gateway Services

Resolved

We've observed no further issues. In total, intermittent service interruptions were observed between 10:04 - 10:08 PM CDT PM CDT.

Posted Mar 26, 2020 - 22:52 CDT

Monitoring

Services have resumed normal operation. API services were impacted intermittently from 10:04 - 10:08 PM CDT. Engineers continue to monitor.

Posted Mar 26, 2020 - 22:34 CDT

Investigating

Engineers are investigating intermittent service issues on the payment platform.

Posted Mar 26, 2020 - 22:13 CDT

This incident affected: Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing, and Query API.