Site accessibility issues

Incident Report for Gateway Services

Resolved

The isolated accessibility issues to the gateway and control panel were the result of a carrier outage which triggered an automatic route off. We have not seen any additional impacted transactions since routing off that carrier.

Posted Jun 28, 2017 - 01:25 CDT

Monitoring

Site accessibility has resumed and we are continuing to monitor. We saw impacted transactions from 12:45 AM until 12:49 AM Central time.

Posted Jun 28, 2017 - 00:55 CDT

Investigating

We are currently investigating accessibility issues to the gateway and control panel.

Posted Jun 28, 2017 - 00:53 CDT