WorldPay Vantiv Core Connectivity

Incident Report for Gateway Services

Resolved

We have not received any additional errors sending transactions through the Worldpay Vantiv Core platform since 12:45 PM CDT. Worldpay experienced connectivity issues between 10:12 AM - 12:45 PM CDT. Approximately 8 % of transactions were affected during that time span
Posted Dec 17, 2019 - 17:25 CST

Update

WorldPay has confirmed that they are working on resolving as soon as possible.
Posted Dec 17, 2019 - 12:35 CST

Update

Continuing to have sporadic issues connecting to the WorldPay Vantiv Core platform, a small number of transactions continue to be affected. Engineers are working with WorldPay to resolve.
Posted Dec 17, 2019 - 11:41 CST

Identified

No processing errors have been received on the WorldPay Vantiv Core platform since 10:37:14 AM CDT. Engineers continue to monitor.
Posted Dec 17, 2019 - 11:09 CST

Investigating

Engineers are currently investigating processing errors on the WorldPay Vantiv Core platform.
Posted Dec 17, 2019 - 10:32 CST
This incident affected: Credit Card Processing.