Control Panel access issues

Incident Report for Gateway Services

Resolved

We saw sporadic connectivity issues to the control panel from starting at 7:11 PM Central time. The connection issues started tapering off at 7:17 PM Central time and saw no more connectivity issues after 7:21 PM Central time. API processing was unaffected by this incident and operated normally.

Posted Jan 02, 2017 - 19:43 CST

Monitoring

We stopped seeing the sporadic connection issues to the control panel.

Posted Jan 02, 2017 - 19:30 CST

Investigating

We are currently investigating sporadic issues accessing the control panel.

Posted Jan 02, 2017 - 19:17 CST