Gateway Connectivity

Incident Report for Gateway Services

Resolved

Engineers confirmed a small subset of customers may have been impacted by an intermittent connectivity event between 2:06 CST and 2:08 CST. No further occurrences have been observed.

Posted Nov 13, 2019 - 15:32 CST

Monitoring

Engineers observed and are monitoring a general internet issue which may have impacted connectivity with a limited number of customers.

Posted Nov 13, 2019 - 14:25 CST

This incident affected: Transaction API, Control Panel, and Query API.