WorldPay Vantiv Core connectivity

Incident Report for Gateway Services

Resolved

This incident has been resolved.

Posted Jun 20, 2019 - 03:47 CDT

Update

We have not received any connection errors sending transactions through the Worldpay Vantiv Core platform since 3:12 AM CDT. Worldpay experienced intermittent connectivity issues from 2:24 AM to 3:12 AM CDT.

Posted Jun 20, 2019 - 03:47 CDT

Update

The Worldpay Vantiv Core platform continues to experience intermittent processing issues. Engineers are working with Worldpay to identify the issue.

Posted Jun 20, 2019 - 03:14 CDT

Monitoring

We have started seeing transactions successfully process through the Worldpay Vantiv Core platform. Engineers continue to monitor.

Posted Jun 20, 2019 - 02:54 CDT

Investigating

Engineers are currently investigating processing errors on the WorldPay Vantiv Core platform.

Posted Jun 20, 2019 - 02:40 CDT

This incident affected: Credit Card Processing.