ACH Processing Issues

Incident Report for Gateway Services

Resolved

We received confirmation from our vendor that the issue has been resolved. We observed intermittent ACH errors in the minutes leading up to the event and the majority of ACH errors between 7:07 AM and 7:21 AM CDT.

Posted Oct 30, 2015 - 07:33 CDT

Identified

Our ACH vendor has confirmed that they are experiencing issues and are working to resolve them.

Posted Oct 30, 2015 - 07:20 CDT

Investigating

We're seeing intermittent ACH processing issues on the platform. Engineers are investigating.

Posted Oct 30, 2015 - 07:16 CDT