WorldPay Vantiv Core Connectivity

Incident Report for Gateway Services

Resolved

Worldpay has confirmed that they have fixed the connectivity issues. We have not received any additional errors sending transactions through the Worldpay Vantiv Core platform since at 7:03 PM CDT. Worldpay experienced connectivity issues between 5:42 PM – 7:03 PM CDT.
Posted Aug 20, 2020 - 20:15 CDT

Monitoring

We last saw an issue with the WorldPay Vantiv Core platform system at 7:03 PM CDT. Engineers continue to monitor for additional issues.
Posted Aug 20, 2020 - 19:35 CDT

Identified

Worldpay has confirmed that they are experiencing issues with their Worldpay Vantiv Core system and they are working to resolve the issue.
Posted Aug 20, 2020 - 18:29 CDT

Investigating

Engineers are currently investigating processing errors on the WorldPay Vantiv Core platform.
Posted Aug 20, 2020 - 17:56 CDT
This incident affected: Credit Card Processing and Credit Card Processors (Worldpay / Vantiv).