Transaction Processing Issues

Incident Report for Gateway Services

Resolved

No further processing issues have been observed. While many services remained online, transaction processing was unavailable between 10:20 PM and 10:34 PM CST, related to unexpected impact during maintenance.

Posted Jan 17, 2019 - 23:01 CST

Monitoring

Transaction processing has resumed. Engineers continue to monitor.

Posted Jan 17, 2019 - 22:36 CST

Investigating

Engineers are investigating transaction processing capabilities.

Posted Jan 17, 2019 - 22:26 CST

This incident affected: Transaction API, Control Panel, Credit Card Processing, and Electronic Check Processing.