TSYS Connectivity

Incident Report for Gateway Services

Resolved

We have not seen any additional errors. TSYS experienced intermittent error responses from 11:03 AM CDT to 11:31 AM CDT.

Posted Oct 05, 2019 - 16:06 CDT

Update

The TSYS platform has not responded with errors since 11:29 CDT. Engineers continue to monitor.

Posted Oct 05, 2019 - 11:35 CDT

Update

TSYS processing errors have resumed as of 11:25 CDT.

Posted Oct 05, 2019 - 11:28 CDT

Monitoring

The TSYS platform has not responded with errors since 11:17 CDT. Engineers continue to monitor.

Posted Oct 05, 2019 - 11:25 CDT

Investigating

Engineers are investigating processing errors on the TSYS platform.

Posted Oct 05, 2019 - 11:09 CDT

This incident affected: Credit Card Processing.