Incident impacting settlement on the FiServ/FirstData RapidConnect platform

Incident Report for Gateway Services

Resolved

This incident has been resolved.
Posted May 23, 2025 - 10:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2025 - 05:44 CDT

Identified

We are currently investigating a service incident impacting settlement on the FiServ/FirstData RapidConnect platform. It is expected funding may be delayed for a subset of merchants. We are investigating and will provide an update shortly.
Posted May 23, 2025 - 05:05 CDT
This incident affected: Credit Card Processors (First Data Omaha, First Data Nashville North).