Worldpay Vantiv eCommerce Connectivity

Incident Report for Gateway Services

Resolved

We have not seen any issues with the Worldpay Vantiv eCommerce system since 7:47 PM CDT. We saw connectivity errors with approximately 10% of Transactions sent to the Worldpay Vantiv eCommerce (Terminal and Host Capture) platforms between 7:26 PM and 7:47 PM CDT.

Posted Aug 25, 2020 - 21:50 CDT

Monitoring

We last saw an issue with the Worldpay Vantiv eCommerce system at 7:47 PM CDT. Engineers continue to monitor for additional issues.

Posted Aug 25, 2020 - 21:16 CDT

Investigating

Engineers are currently investigating processing errors on the Worldpay Vantiv eCommerce (Terminal and Host Capture) platforms.

Posted Aug 25, 2020 - 20:44 CDT

This incident affected: Credit Card Processing and Credit Card Processors (Vantiv).