Delays with email service providerOperational

Incident Report for Gateway Services

Resolved

Microsoft has resolved the incident impacting Outlook email services. Email delivery to mailboxes managed by Microsoft Outlook has returned to normal operations.
We will continue to monitor Microsoft service status to ensure continued stability.

Posted Jan 23, 2026 - 00:41 CST

Identified

Microsoft has identified an incident with their outlook email service and are working on a fix. Any email destined for mailboxes managed by Microsoft Outlook may have a delay in delivery or may not be delivered at all. Please monitor Microsoft status page for incident updates. All NMI services are working as expected and transaction processing is not affected.

status.cloud.microsoft

Posted Jan 22, 2026 - 16:02 CST