Elavon Connectivity
Incident Report for Gateway Services
Resolved
Elavon transactions are succeeding as expected. We observed connection issues between 1:00 PM and 1:14 PM CST.
Posted Mar 12, 2021 - 13:45 CST
Monitoring
We have not received any additional connection errors to Elavon platforms since 1:14 PM CST. Engineers will continue to monitor transactions.
Posted Mar 12, 2021 - 13:30 CST
Update
We are continuing to work on a fix for this issue.
Posted Mar 12, 2021 - 13:16 CST
Identified
Engineers are currently investigating connection errors on the Elavon platform.
Posted Mar 12, 2021 - 13:12 CST
This incident affected: Credit Card Processing and Credit Card Processors (Elavon).
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