Intermittent connectivity issues

Incident Report for Gateway Services

Resolved

This incident has been resolved.

Posted Oct 19, 2026 - 22:44 CDT

Monitoring

From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring

Posted Oct 19, 2026 - 22:20 CDT

Investigating

Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.

Posted Oct 19, 2026 - 22:19 CDT

This incident affected: Credit Card Processing.