Electronic Check Processing Issues

Incident Report for Gateway Services

Resolved

Electronic check processing was impacted from 09:02 CDT to 09:36 CDT, with only 5% of transactions affected during that time. We have not seen any issue processing since that time.

Posted Aug 10, 2023 - 13:56 CDT

Investigating

We are currently investigating issues processing a small percentage of electronic check transactions. Approximately 5% of electronic check transactions are affected.

Posted Aug 10, 2023 - 09:42 CDT

This incident affected: Electronic Check Processing.