Worldpay has confirmed that they have resolved the issue. We observed the bulk of connectivity issues between the gateway and the Worldpay ecommrece platform from 8:32 PM CDT to 9:21 PM CDT. The peak error rate approached 10% before 9:00 PM CDT.
Posted Mar 27, 2024 - 22:06 CDT
Monitoring
We have not observed any issues processing on the Worldpay ecommrece platform since 9:21 PM CDT. We are continuing to monitor the platform.
Posted Mar 27, 2024 - 21:36 CDT
Identified
We are experiencing connectivity issues between the gateway and the Worldpay ecommrece platform. Worldpay has confirmed they have identified a network related issue, and are working to resolve the issue. We are seeing an issue connecting to the platform for approximately 10% of our transaction requests.
Posted Mar 27, 2024 - 20:57 CDT
This incident affected: Credit Card Processing and Credit Card Processors (Vantiv).