Paymentech Tampa processing

Incident Report for Gateway Services

Resolved

We have not observed any additional errors since 11:10 AM CDT. There were intermittent connection issues on transactions to Paymentech Tampa between 10:33 AM - 11:10 AM CDT.

Posted Jun 15, 2022 - 11:55 CDT

Identified

Chase Paymentech Tampa has confirmed that they are experiencing issues and they are working towards resolving them as quickly as possible.

Posted Jun 15, 2022 - 11:05 CDT

Investigating

Engineers are investigating intermittent connection issues to the Paymentech Tampa platform.

Posted Jun 15, 2022 - 10:56 CDT

This incident affected: Credit Card Processing and Credit Card Processors (Chase Paymentech).