Cloud Terminal Device Processing

Incident Report for Gateway Services

Resolved

A fix has been applied and the issues with cloud connected card terminals are now resolved.

Posted Sep 27, 2021 - 12:35 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 27, 2021 - 11:18 CDT

Update

We are continuing to investigate this issue.

Posted Sep 27, 2021 - 11:09 CDT

Investigating

We are currently investigating connectivity issues amongst cloud connected card terminals. Engineers are investigating.

Posted Sep 27, 2021 - 11:08 CDT

This incident affected: Transaction API and Credit Card Processing.