Intermittent Carrier Issues

Incident Report for Gateway Services

Resolved

The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.

Posted Oct 20, 2026 - 17:10 CDT

Monitoring

Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.

Posted Oct 20, 2026 - 16:40 CDT

Identified

We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.

Posted Oct 20, 2026 - 16:22 CDT

Investigating

We are investigating intermittent connectivity issues with upstream network carriers.

Posted Oct 20, 2026 - 16:16 CDT

This incident affected: Credit Card Processing.