Transaction Processing Issues

Incident Report for Gateway Services

Resolved

The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.

Posted Sep 28, 2026 - 08:40 CDT

Investigating

We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding.

Our technical teams are actively investigating the root cause and assessing the full impact.

Posted Sep 28, 2026 - 08:31 CDT