Third-Party Processor Connectivity

Incident Report for Gateway Services

Resolved

No further errors have been observed. We've determined that carrier related connectivity issues were limited to First Data, Global and MeS. Connectivity issues were intermittent between 3:26 am thru 3:32 am CDT for these processors.

Posted Apr 25, 2015 - 03:54 CDT

Monitoring

We've identified intermittent processor connectivity issues between 3:26 am thru 3:32 am CDT related to upstream carrier instability. We have not identified any further issues since 3:32 am.

Posted Apr 25, 2015 - 03:42 CDT

Investigating

We are investigating sporadic credit card processor connectivity issues

Posted Apr 25, 2015 - 03:32 CDT