Litle / Vantiv connectivity

Incident Report for Gateway Services

Resolved

Settlement delays are resolved for the Litle / Vantiv platforms and transaction processing has remained stable.
Posted Nov 01, 2022 - 11:48 CDT

Update

Realtime traffic is still operational, but settlements on the Litle platform are delayed. We are continuing to work with FIS engineers to resolve.
Posted Nov 01, 2022 - 09:55 CDT

Monitoring

We have seen no further errors since 1:45 AM CDT. We are continuing to monitor.
Posted Nov 01, 2022 - 01:58 CDT

Update

Engineers continue to work with FIS to identify the cause of the connection errors.
Posted Nov 01, 2022 - 00:09 CDT

Investigating

Engineers are currently investigating processing errors on the Litle / Vantiv platform.
Posted Oct 31, 2022 - 23:19 CDT
This incident affected: Credit Card Processors (Worldpay / Vantiv).
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