ChipDNA / ChipDNA cloud transaction issues

Incident Report for Gateway Services

Resolved

We experienced an issue processing transactions originating from Payment Device SDKs, Direct Connect and Customer-Present Cloud to process EMV during a window from 09:47:37 AM CDT to 10:58:45 AM CDT. The issue has been resolved, and all systems are processing transactions as expected.

Posted May 12, 2022 - 11:38 CDT

This incident affected: Credit Card Processing.