There have been no new errors on these platforms since 6:54:23 PM CDT. Engineers continue to monitor.
Posted Oct 10, 2024 - 20:18 CDT
Identified
We have observed additional sporadic connection issues. Engineers are actively working to resolve the issue as quickly as possible.
Posted Oct 10, 2024 - 17:37 CDT
Monitoring
A fix has been applied and our engineers are closely monitoring the system for any further connection issues.
Posted Oct 10, 2024 - 17:22 CDT
Investigating
We are continuing our investigation after observing additional connection errors as of 2:14 PM CDT.
Posted Oct 10, 2024 - 14:32 CDT
Monitoring
There have been no new errors on these platforms since 1:21:28 PM CDT. Engineers continue to monitor.
Posted Oct 10, 2024 - 14:04 CDT
Investigating
We are currently investigating intermittent connection issues impacting multiple payment platforms. Sporadic errors have been observed on the following platforms:
Chase Paymentech Salem Chase Paymentech Tampa Elavon - EMV First Data Omaha First Data Nashville First Data Nashville North Global Payments East - EMV