Intermittent Platform Read Errors

Incident Report for Gateway Services

Resolved

Between 5:20pm and 8:50pm CT, certain HTTPS clients encountered sporadic read errors on a few endpoints. While the connection succeeded, the responses may not have reached the clients and client libraries likely reported a read error. These requests may have succeeded, and customers should be able to use the Query API or reporting interfaces to determine the results of the action.

Posted Aug 22, 2022 - 21:53 CDT

This incident affected: Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing, and Query API.