TSYS – Transaction Processing Issues

Incident Report for Gateway Services

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 07:24 CST

Identified

We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may continue to experience increased processing times, intermittent errors, or transaction timeouts.

Our engineers are working with the upstream processor to resolve the issue and will provide further updates as more information becomes available.
Posted Nov 04, 2026 - 06:32 CST

Investigating

We are investigating a recurrence of the issue affecting transaction processing through TSYS. Some merchants may experience increased transaction processing times, intermittent errors, or transaction timeouts.

Our engineers are actively investigating the issue with the upstream processor and will provide further updates as more information becomes available.
Posted Nov 04, 2026 - 06:21 CST

Monitoring

The issue affecting transaction processing through TSYS has recovered. Transaction failures and timeouts have subsided, and processing has returned to normal.

Our engineers are continuing to monitor transaction processing to ensure the service remains stable. We will provide further updates as necessary.
Posted Nov 04, 2026 - 06:13 CST
This incident affected: Credit Card Processing.