Worldpay Vantiv Core / Litle processing

Incident Report for Gateway Services

Resolved

There have still not been any connection errors since 11:37 AM CST. We experienced sporadic connection errors to Vantiv (Litle) and WorldPay Vantiv Core platforms between 10:24 AM - 11:37 AM CST.

Posted Jan 26, 2021 - 12:25 CST

Monitoring

We have not seen any connection issues since 11:37 AM CST. We are continuing to monitor these platforms closely.

Posted Jan 26, 2021 - 11:57 CST

Identified

Worldpay / FIS has confirmed an issue and they are working on resolving it as soon as possible.

Posted Jan 26, 2021 - 11:26 CST

Investigating

Engineers are currently investigating processing errors on the Vantiv (Litle) and WorldPay Vantiv Core platforms.

Posted Jan 26, 2021 - 10:54 CST

This incident affected: Credit Card Processing and Credit Card Processors (Vantiv).