Gateway Connectivity

Incident Report for Gateway Services

Resolved

We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT

Posted Sep 21, 2026 - 01:38 CDT

Monitoring

Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT

Posted Sep 21, 2026 - 01:14 CDT

Investigating

Engineers are investigating upstream carrier issues impacting connectivity.

Posted Sep 21, 2026 - 00:55 CDT

This incident affected: Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing, Query API and Credit Card Processors (First Data Omaha, First Data Nashville, First Data Nashville North, First Data Caribbean, First Data Canada, Chase Paymentech, TSYS, Elavon, Global Payments, Worldpay / Vantiv).