Service Incident - Tsys Sierra EMV

Incident Report for Gateway Services

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 13:29 CDT

Identified

Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.
Posted Oct 23, 2025 - 11:54 CDT
This incident affected: Credit Card Processing and Credit Card Processors (TSYS).