The issue affecting transaction processing has been resolved. Service is operating normally.
Posted Nov 05, 2026 - 09:00 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2026 - 08:17 CST
Identified
We have identified the cause of the elevated errors and slow responses affecting transactions through our gateway API and transaction processing. An unusually high volume of automated traffic targeted one of our endpoints. We put a first measure in place to stop this traffic. We are adding more protections and watching transaction processing as it recovers. Some requests may still time out or fail during this period.
Posted Nov 05, 2026 - 08:15 CST
Update
We are continuing to investigate this issue.
Posted Nov 05, 2026 - 08:13 CST
Investigating
We are currently investigating reports of issues affecting the Query API. Some customers may experience errors, delays, or difficulty retrieving data through Query API requests. Our engineers are investigating and will provide further updates as more information becomes available.
Posted Nov 05, 2026 - 08:01 CST
This incident affected: Transaction API, Credit Card Processing, and Query API.