Gateway Connectivity Issues

Incident Report for Gateway Services

Resolved

There have been no additional connection issues since 12:09 AM CDT. The issues impacted the gateway between 12:01 AM and 12:09 AM CDT.

Posted Jun 10, 2021 - 00:42 CDT

Monitoring

We have not observed any connection issues since 12:09 AM CDT. Engineers are continuing to monitor for additional issues.

Posted Jun 10, 2021 - 00:20 CDT

Investigating

We are currently investigating connectivity issues to the gateway.

Posted Jun 10, 2021 - 00:08 CDT

This incident affected: Transaction API, Credit Card Processing, Electronic Check Processing, and Query API.