Paymentech Tampa processing

Incident Report for Gateway Services

Resolved

Engineers have not observed any additional errors. There were intermittent connection issues on transactions to Paymentech Tampa between 11:39:19 - 11:55:42 AM CDT.

Posted Jun 10, 2022 - 12:24 CDT

Monitoring

There have not been any connection errors since 11:56 AM CDT. Engineers are continuing to monitor.

Posted Jun 10, 2022 - 12:12 CDT

Investigating

Engineers are investigating connection issues to the Paymentech Tampa platform.

Posted Jun 10, 2022 - 11:51 CDT

This incident affected: Credit Card Processing and Credit Card Processors (Chase Paymentech).